What’s the problem?

Access to the Internet is now considered one of basic requirements in today’s society, in the home, at work and even whilst on the road. If your Internet connection is unable to provide you with access to the applications you require, either because the quality is too poor or because it has failed, this can severely impact a individual or business’ ability to operate.

How do we fix it?

We’re constantly monitoring your Internet connection to make sure its working reliably and efficiently. If it’s not, we are able to perform several actions to correct or circumvent the problem to keep you running and able to run your applications.

Multiple Connections

Adding more than one Internet connection into your premise gives you the ability to build highly available connectivity for your network. For example, you could use ADSL as your primary connection with a 3G connection as your backup. The 3G connection would only be used if the ADSL connection failed. Your Xrio appliance enables you to make use of virtual any type of connection including Fibre, Satellite, WiMax.

Forward Error Correction

Packet Loss causes applications that you run, such as Voice or Video, to perform poorly. If you are in a remote location, making use of low quality connections such as 3G, or you are on the road, packet loss can leave your application unusable. Your Xrio appliance is able to detect packet loss and take corrective measures to enable a smooth flow of data.